Online Giving FAQ
Simple Guide for Our Donors
We’re pleased to share that The Alliance has a new online giving system. This upgrade is designed to make giving safer, easier, and more reliable for you.
We are committed to a seamless transition for you as our donor. Please review our frequently asked questions that are listed below.
We upgraded our system to provide:
- Better protection for your personal and payment information.
- Improved donor support if you ever need help.
- A simpler, easier‑to‑use giving experience.
- One place to view both online and mailed (offline) gifts.
- A new personal donor portal called My Giving Account.
The main “Give” page features a simplified form for giving to the Great Commission Fund (GCF).
GCF gifts support Alliance staff, workers, and ministries in the U.S. and around the world. These undesignated gifts are used where they are needed most.
If you would like to give to a specific Alliance worker or project:
- Visit the main “Give” page: cmalliance.org.
- Scroll down to the section that says: “You can also give to a specific Alliance worker or project.”
- Click the link provided.
- On the “Give to a Worker or Project” page, use the search box and drop‑down menu to find and select the worker or project you’d like to support.
- You can give to more than one worker or project by clicking the search bar arrow and begin searching for additional worker or project you’d like to support.
Important security note:
For increased security and clarity, you will no longer be able to type custom text into a designation field. You will have to use the dropdown menu.
No, if you currently support a worker or project using a direct or bookmarked giving link, those links will no longer work. Workers will be sharing new links with their supporters after March 30.
If you don’t have a direct giving link, follow the directions under the question, “How do I give to a specific worker or project?”
All Creative-Access Country (CAC) workers and projects now have secure, pre‑approved names that will be listed in the “Select a Worker or Project” dropdown menu. For increased security and clarity, you will no longer be able to type names or custom text into a designation field.
If you support a CAC worker, that worker will need to share their new secure name for you to use during your search.
Select the box in the giving form that says, “I’m giving as a treasurer of my church or on behalf of my business or other entity.“
For your protection, the new system does not save credit card information for one‑time gifts. Your card details are saved only if you choose to set up a recurring (ongoing) gift.
A My Giving Account gives you access to a donor portal where you can easily update your contact information, view giving history, make changes to recurring gifts, and have receipts sent to you by email.
When you make your first gift, a personal My Giving Account will be created for you automatically. You’ll receive a confirmation email for you gift with a link that says, “Access Your My Giving Account.” That link will help you access your new account for the first time.
Good news—all of your giving history, recurring gifts, and profile information from your current My Giving Account has been automatically transferred to an account in the new system. To continue managing your profile without interruption, you’ll simply need to claim your new My Giving Account.
To access your account for the first time, you’ll need to start by resetting your password.
Step 1: Click this link to reset your password.
Step 2: Enter your email address and click “Send Email.”
Step 3: Check your email inbox for a confirmation email titled “Reset Your Password.”
Step 4: Create a new password, confirm it, and click “Save.”
Step 5: Log in to your new My Giving Account, where you can manage your giving and update profile preferences.
In the future, you can access your My Giving Account from the navigation at the top of the “Give” page.
All of your giving history, recurring gifts, and profile information from your current My Giving Account has been automatically transferred to an account in the new system. Your recurring gifts will continue without interruption. However, you may experience a delay before your recurring gifts appear in your My Giving Account portal.
To monitor or modify your current recurring donations, you’ll simply need to claim your new My Giving Account. To access your account for the first time, you’ll need to start by resetting your password.
Step 1: Click this link to reset your password.
Step 2: Enter your email address and click “Send Email.”
Step 3: Check your email inbox for a confirmation email titled “Reset Your Password.”
Step 4: Create a new password, confirm it, and click “Save.”
Step 5: Log in to your new My Giving Account, where you can manage your giving and update profile preferences.
In the future, you can access your My Giving Account from the navigation at the top of the “Give” page.
Yes, if you attend an Alliance church and would like your gift to be included in the financial reporting of your church. Follow these steps:
Step 1: In the “Recognize Your Church” section of the giving form, click “Yes” below “Do you attend a U.S. Alliance church?”
Step 2: Use the search box and drop-down menu to select your church name.
Step 3: Click “Yes” under “Would you like your gifts to be included in The Alliance’s financial reporting of your church’s giving?”
Note: Your generosity remains confidential. Your name and gift amount will not be shared with your church.
We’re here to help.
If you have questions or would like help at any point, we’re happy to assist. Call us at (800) 485-8979 or email us at [email protected].