Camp and Conference Director at Alliance Redwoods Conference Grounds

Lead and manage all aspects of the Guest Services, Accommodations and Maintenance teams.

Posted on September 24, 2019

Related Ministries

Position Type

  • Full-time

Alliance Redwoods Conference Grounds (ARCG) is a Christian and Missionary Alliance conference center in Northern California operating year-round, serving approximately 55,000 guests a year, with an annual budget of about $9M+. ARCG is comprised of three ministries: Camps and Conferences, Sonoma Canopy Tours, and Outdoor Education.

PURPOSE STATEMENT
Lead and manage all aspects of the Guest Services, Accommodations and Maintenance teams – having combined budgets in excess of $3.0 Million and 30+ year-round staff — to ensure ARCG meets the needs of our 32,000+ annual overnight guests. The Camp and Conference Director is responsible for ensuring our guests have an excellent experience.

ESSENTIAL DUTIES
• Own ARCG’s end to end Guest Experience
• Serve on the Alliance Redwoods executive leadership team
• Lead and oversee the Guest Services, Accommodations, and Maintenance teams
• Lead implementation of large capital investment initiatives
• Develop and foster a cooperative and cohesive team environment and ensure positive teamwork within and across departments
• Lead the Cross-Team Readiness Meeting ensuring high-level of guest satisfaction
• Lead process improvements to better meet guest needs and department goals
• Hire, supervise and ensure staff are scheduled and trained to perform duties to ARCG standards
• Develop and manage department budgets
• Travel and meet with key guest group leaders with the intention of building strong working relationships with our largest guest groups, ensuring they see ARCG as a key partner in their ministry/organization
• Serve as a key communicator of the mission of ARCG to various constituencies and stakeholders including individuals, churches, local organizations, local government, and other organizations
• Provide written and verbal reports to other Directors and Board of Trustees related to all areas of Camps and Conference Division
• Must live onsite
• Other duties as assigned

SKILLS, KNOWLEDGE AND ABILITIES
This position requires proven supervisory, communication and organizational skills with a demonstrated ability to problem solve and lead through influence. Strong project management skills, attention to detail and thoroughness, and the ability to handle multiple tasks are essential in this position.

REQUIREMENTS
• Bachelor’s Degree or equivalent experience in related field
• Minimum of five years’ management experience (10 years preferred) working at the Director level. Must have supervisory experience of front-line managers along with programmatic and budgetary planning and control.
• Must possess strong interpersonal skills with the ability to interact professionally with staff members, Board of Trustees, regulatory agencies, donors, conference leaders, and guests of all ages
• Requires that you are a professing, growing follower of Christ leading your teams spiritually and building high trust communities

POSITION INCLUDES: Health Coverage, Full-Time Salary and Relocation Costs.

To Apply: Send your Resume and Cover Letter to tinak@arcg.camp

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